Faculty/Staff

Microsoft Teams

• How to Schedule a Teams Meeting

Brightspace

• Connected Tools and Apps
• Content Creation and Enhancement
• Course Setup and Management
• Gradebook
• Quizzes

Okta

• Reset Password or MFA using Nametag
• Adding a Recovery Email and/or Phone Number to Okta
• Enable Text Message Password Reset
• Adding a Bookmark App in Okta
• Okta Multi-Factor Authentication (MFA)
• How to Use Okta MFA [Video]
• See all 8 articles

Microsoft Office 365/Email

• Reporting Phishing and Spam Emails
• Share OneDrive Files and Folders
• Office 365 and Email Quick Start
• Office 365 and Email FAQ
• Email Signatures
• Adding Email to a Mobile Device
• See all 14 articles

On-Campus Resources

• Hovercam Document Cameras [Video]
• How to Sign Out of a Computer
• Newline Display Overlay and Whiteboard Overview
• Computer Lab Hours and Locations
• How to Print, Copy and Scan
• Printer Locations
• See all 9 articles

StackAI

• Tools / Apps to Integrate with StackAI
• StackAI - Change the LLM Provider and Model
• StackAI OneDrive Connection and Knowledge Base Management
• Restore a Deleted Agent
• Copy Course Files from Brightspace to OneDrive
• StackAI Advanced Setup
• See all 7 articles

Wired & Wireless Networks

• Connect to the Aurora University Wireless Network
• Wireless Device Registration
• Find My Device's MAC Address
• Connect Android or iOS Devices to the Wireless Network
• Connect a Chromebook to the Wireless Network

Self-Service

• FERPA Student Records Release for Existing Users
• FERPA Student Records Release for Staff
• FERPA Student Records Release
• Submitting Midterm & Final Grades
• Submitting Academic Alerts
• Submitting Roster Verification
• See all 9 articles

Faculty and Staff FAQ

• How do I Reset My Password?
• Slack Enterprise Grid
• Technology Discounts
• Network Drives
• Connecting to GlobalProtect VPN

Colleague

• UI-5-Web-Tips-and-Tricks
• View the Contents of a Saved List
• Loop Through a Saved List
• Add Leading Zeroes to the IDs in a Spreadsheet
• Colleague Access and Resources

Information Technology Services

• ITS Newsletter Archive
• Contact, Hours of Operation & Support Location
• ITS Helpdesk Services

Phones

• Texting in RingCentral
• Check Voicemail Over the Phone | RingCentral
• Checking Voicemails via Okta
• Silence Incoming Calls on the RingCentral Mobile Application
• Installing the RingCentral Desktop Application
• Installing RingCentral on Android
• See all 8 articles

Policies

• Copyright Policies and Software Management
• Guest Wireless Acceptable Use Policy
• GDPR Position Statement and Policy
• Loaner Equipment Program
• All Policies

Zoom

• Getting Started with Zoom
• Meeting Security and Access Control
• Audio, Video and Meeting Tools
• Recording and Sharing Content