Frequently Asked Questions
How do I share a folder?
1. Right-click on the "Folders" link in the left navigation column and select Permissions.
2. Select the “+” button.
3. Enter the username of the person you wish to give permission to from the address list and press the Add button.
4. Click on the person's name and select the appropriate permissions from 'Permission Level:' drop down list (e.g., Owner, Contributor...). Reviewer rights are recommended at the Mailbox level. The option "Folder Visible" (on the bottom right) must be selected.
5. Click the OK button.
How do I accept a shared folder?
1. Right-click on the "Folders" link in the left navigation column
2. Select “Add Shared Folder”
3. Enter the email address of the user who shared files with you
4. Click Add
5. The username should appear in a drop-down on the left.
6. Click on the inbox
You should now see the shared folders. Note: If there are no folders present or if the username of the user does not show, please ensure the folder was shared successfully.
How do I create an email signature?
Reference the Email Signatures guide.
How can I create a filter?
1. Click on the gear on the top navigation menu near the right side of the screen
2. Select "View all Outlook settings" on the bottom right
3. Click Rules
4. Click "+ Add a new rule"
5. Enter a name for the rule
6. Enter the conditions for the rule
7. Enter the action to be committed when the rule is true
8. Edit additional options
9. Click "Save"
How can I share my calendar?
1. Click the calendar icon on the bottom left of the screen
2. Choose the calendar you would like to share from the menu on the right and right-click on it
3. Select "Sharing and Permissions"
4. In the text field, enter the email address of the user you would like to share your calendar with
5. Select the permission level of the user
6. Click "Share"
Is there a video tutorial for Outlook?
Yes
How can I add email to my phone?
Reference the Adding Email to a Mobile Device guide.
How do I set up automatic replies?
1. Click on the gear on the top navigation menu near the right side of the screen
2. Select "View all Outlook settings" on the bottom right
3. Select "Automatic Replies" near the bottom of the list
4. Enable the "Turn on automatic replies" toggle
5. Configure your automatic reply
6. Click "Save"
Where is my calendar located?
To get to your calendar, click the calendar in the bottom left corner of outlook.