Student

Apps

• Slack Enterprise Grid
• Student Account Online Payment Center FAQ

Brightspace

• Brightspace Navigation [Video]
• ReadSpeaker Navigation [Video]
• Why am I Unable to View My Courses?
• Why am I Unable to Return to a Quiz?
• Disabling Brightspace Notifications
• Setting up Announcement Notifications
• See all 12 articles

Information Technology Services

• Contact, Hours of Operation & Support Location
• ITS Helpdesk Services
• ITS Newsletter Archive

Microsoft Office 365/Email

• Office 365 and Email Quick Start
• Office 365 and Email FAQ
• Email Signatures
• Adding Email to a Mobile Device
• Reporting Phishing and Spam Emails
• Spam and Email Quarantine
• See all 13 articles

Okta

• Reset Password or MFA using Nametag
• Adding a Recovery Email and/or Phone Number to Okta
• Enable Text Message Password Reset
• Adding a Bookmark App in Okta
• Okta Multi-Factor Authentication (MFA)
• How to Use Okta MFA [Video]
• See all 10 articles

On-Campus Resources

• Computer Lab Hours and Locations
• How to Sign Out of a Computer
• How to Print, Copy and Scan
• Printer Locations

Policies

• Copyright Policies and Software Management
• Guest Wireless Acceptable Use Policy
• GDPR Position Statement and Policy
• Loaner Equipment Program
• All Policies

Self-Service

• FERPA Student Records Release for Existing Users
• FERPA Student Records Release
• Self-Service Time Entry for Students

Student FAQ

• How do I Reset My Password?
• Technology Discounts
• Register for AU Online Courses
• Install the Desktop Version of Office
• How Do I View My Grades?

Wired & Wireless Networks

• Connect to the Aurora University Wireless Network
• Connect Android or iOS Devices to the Wireless Network
• Connect a Chromebook to the Wireless Network
• Find My Device's MAC Address
• Wireless Device Registration

Zoom

• Recording and Sharing Content
• Audio, Video and Meeting Tools
• Meeting Security and Access Control
• Getting Started with Zoom