Who should I contact if I have questions about my bill?
For billing and payment questions, contact Student Accounts for assistance.
Why am I unable to log in with the correct password?
Your account may be temporarily locked. This lockout period lasts for 30 minutes and cannot be reversed by ITS. If you continue to experience login issues after 30 minutes, please contact Student Accounts.
How do I add an authorized user?
- Sign in to the Student Account Online Payment Center.
- Click My Profile in the navbar, then click Authorized Users from the drop-down menu.
- Click the Add Authorized User tab.
- Enter the email address of the authorized user, select your preferences, then click Continue.
- Review the agreement to add an authorized user. Select I Agree, then click Continue to complete the authorization.
- You will receive a confirmation email indicating the authorized user has been linked to your account profile.
- The authorized user will receive two separate emails. The first email confirms that access has been granted to your billing information and includes their username which is the email address you entered for them. For security purposes, a second email will contain a temporary password.
- The authorized user should sign in to the Student Account Online Payment Center by selecting Authorized User, entering their username and temporary password, and clicking Login.
- The authorized user must consent to the agreement by clicking I understand.
- The authorized user should enter their first name, last name, and create a new password, then click Continue to complete the account setup.
How do I pay my bill?
- Sign in to the Student Account Online Payment Center.
- Click Make a Payment in the navbar.
- Select the semester you want to pay for and click Continue.
- Enter the payment method from the drop-down menu and click Continue.
How do I enroll in a payment plan?
- Sign in to the Student Account Online Payment Center.
- Click Payment Plans in the navbar.
- Click Enroll Now and select the term.
- You may view details about the plan by clicking the Details button, or continue with a payment by clicking the Select button.
- The payment schedule automatically provides dates for five monthly payments per semester. You can choose the auto-pay option or you can choose to log in and make your payments manually every month. Click Continue after you make your selection.
- Enter payment information.