Guides in this section

Prevent Interruptions in Zoom Meetings

 

General Guidelines
  • Use a unique Zoom ID for each meeting. Avoid using your Personal Meeting ID.
  • Do not post meeting links on social media.
  • Do not share links to meetings you are invited to join without the host’s approval. The host can send more invites to the relevant individuals or parties.
  • Make the recommended configuration changes listed below.
  • Assign a password when scheduling a meeting, as per the instructions below.
  • Utilize waiting rooms to let participants in as you are ready to receive them.
Configuration Changes to prevent disturbances BEFORE SCHEDULING

These changes to the default settings are recommended for anyone who is hosting Zoom conferences open to the public or with children attending. Changing these settings will help you keep control of your meeting and focus on your content.

Open your Zoom account settings page and change the following:

      • Join before host – OFF
      • Mute participants upon entry – ON
      • Private chat – OFF
      • File transfer – OFF
      • Allow host to put attendee on hold – ON
      • Screen sharing – ON with “Host Only”
      • Disable desktop/screen share for users – ON
      • Annotation – OFF
      • Remote control – OFF
      • Allow removed participants to rejoin – OFF
      • Waiting room – ON
      • Use Personal Meeting ID (PMI) when scheduling a meeting - OFF
      • Require a password when scheduling new meetings - ON


Join before host

Recommendation: Turn it off

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Mute participants upon entry

You might also consider disallowing participants to unmute themselves. In that case, participants can use the “Raise hand” feature or the chat room to indicate when they want to speak. You can manually unmute them.

Recommendation: Turn on

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Private chat

The chatroom is one of the key ways to get live feedback and participation with your participants. We want to see all the communication that is happening. Disabling private chat will help tamp down any possible bullying or harassment during your meeting. 

Recommendation: Turn off

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File transfer

The ability to send files to your participants is very handy for you. Not so helpful if the participants are sending inappropriate (even unintentionally) files/gifs/images to the group. 

Recommendation: Turn off

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Screen sharing

Your department meeting is a great place for colleagues to share their business work with the group. Your classroom might not be. Participants can take over the session share and put anything they would like on screen for all in attendance. You can make a participant a co-host if you would like someone else to share their screen.

Recommendation: Turn on “Host Only”

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Disable desktop/screen share for users

This setting will enable them to share an Application (Powerpoint, Firefox, Chrome, Powershell, etc.) only. You should consider only sharing applications yourself.

Recommendation: Turn on

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Annotation

Annotation gives you the ability to “draw” over the screen. It also gives that to your participants. 

Recommendation: Turn off

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Remote control

This is a handy support feature in a 1:1 session however, you don’t want participants constantly requesting remote control of your desktop during meetings.

Recommendation: Turn off

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Allow removed participants to rejoin

When you kick someone out of your meeting for any reason, they shouldn’t be able to come back.

Recommendation: Turn off

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Waiting room

This is perhaps the most useful feature to help control your meeting or classroom. All participants will enter the waiting room before joining the main session. This allows you to let participants in as you are ready to receive them.

Recommendation: Turn on and customize

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Optional – Consider locking your meeting once everyone is in attendance.

Personal meeting ID when scheduling sessions

Your personal meeting ID stays the same, so if you use this for class sessions, anyone with your Personal meeting ID can join you in any of your sessions.  Ensure this is toggled OFF in your account settings.

Recommendation: Turn OFF

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Require a password when scheduling new meetings

Recommendation: Turn ON

A password will be generated when scheduling a meeting and participants require the password to join the meeting. 

The meeting password will be encrypted and included in the join meeting link to allow participants to join with just one click without having to enter the password.

Settings to change when SCHEDULING

Only Authenticated Users Can Join

Zoom has a security feature that forces people joining your meetings to log into a valid Zoom account. This will restrict anonymous people from joining your meetings. 

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If the meeting is among AU personnel only, please ensure "Aurora.edu Zoom Account" is selected from the menu. This will restrict the zoom meeting to Aurora University accounts only. Please note, this includes students. 

Require a password when scheduling your meeting

When scheduling a Zoom meeting, create a Meeting Password. Anyone who attempts to join the session will be required to enter the password before they can come in. Remember to give the password to the attendees when you send them the meeting invitation link.

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The meeting password will be encrypted and included in the join meeting link to allow participants to join with just one click without having to enter the password.

 

Other settings

Consider adjusting these settings when scheduling your meeting:

    • Video / Participant - OFF (Participants will join with their video turned off until they turn it on)
    • Enable join before host - OFF (Nobody can join until you do)
    • Mute participants upon entry - ON (Participants will join with their microphone muted until they unmute)
    • Enable waiting room - ON (This allows you to let participants in as you are ready to receive them)sched.png
    • Audio Type - "Computer Audio" only (Allowing telephones allows users to call into an authenticated-only meeting without authenticating themselves. Please note, participants will not be able to use their phone as an audio source.)

 

Invite specific people directly, not publicly

Do not share the meeting link on an unrestricted publicly available social media post. Provide the link directly to specific people you want attending, and ask them not to post the meeting link publicly.

Tips to reduce disturbances DURING SESSIONS

Manage Participants Options

Do not allow participants to Unmute or Rename themselves.  This menu is accessed by selecting "Manage Participants" in the Zoom app and then selecting "More" at the bottom of the Participants window.

Consider locking the meeting after a certain amount of time

This will prevent individuals from joining after the meeting is locked.  But keep in mind these considerations:

Pro: This prevents individuals from randomly joining late if they discover your session ID after the session begins.

Con: Students cannot join the session late or rejoin if they have a technology problem.

Consider turning off the Participant screen sharing

The host can turn Participant screen sharing off by default in the Settings on the Zoom website prior to scheduling and/or choose to allow Participant sharing during a live session.

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Quickly regain control of a session

If you need to quickly gain control of a Zoom session that has an active disturbance, you can take these actions:

Mute everyone and don't let them unmute

Mute everyone in the session and prevent them from unmuting themselves.  To do this, select "Manage Participants" in the Zom app, then select "More" at the bottom of the Participants window, then select "Mute All."  Make sure the "Allow participants to unmute themselves" is NOT checked.

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Lock the meeting

Next, select "More" at the bottom of the Participants window and then "Lock Meeting."  This prevents anyone from being able to come back to your session after you have removed them.

Remove the participant(s) causing a disturbance

While the Participants window is open, remove the unruly participant by moving your mouse over their name and selecting"More" to the right of their name and then "Remove" to kick them out.  If you have locked the meeting via the step above, they won't be able to get back in.