General
About AU ITS
- • ITS Newsletter - September 2023
- • ITS Newsletter - August 2023
- • ITS Newsletter - July 2023
- • ITS Newsletter - June 2023
- • ITS Newsletter - May 2023
- • ITS Newsletter - April 2023
Frequently Asked Questions
Okta
- • Installing the Okta Mobile Application
- • Okta FAQ
- • Okta App Overview
- • How to Use Okta MFA [Video]
- • How to Enroll in Okta MFA
- • Okta Multi-Factor Authentication
Email / Office 365
- • Reporting Phishing and SPAM Emails
- • Adding Email to a Mobile Device
- • Office 365 and Email Quick Start
- • Share OneDrive Files and Folders
- • Change Your Office 365 Profile Photo
- • Email Encryption
Network and WiFi
- • Connect Android or iOS Devices to the Network
- • Connect a Chromebook to the Network
- • Find My Device's MAC Address
- • Wireless Device Registration
- • Aurora University WiFi
- • George Williams College Networks
Computer Labs
Printing
Zoom
- • Zoom/Podium Quick Start
- • Logging in to Zoom While in a Meeting
- • Enable Zoom Transcription
- • Logitech Meetup Hybrid Classroom Quick Start
- • Logitech Group Hybrid Classroom Quick Start
- • Using 2 Devices in Zoom
Policies
- • Data Breach Response Policy
- • All Policies
- • Loaner Equipment Program
- • GDPR Position Statement and Policy
- • Guest Wireless Acceptable Use Policy
- • Acceptable Use Policy for Students