General
About AU ITS
- • ITS Newsletter - May 2023
- • ITS Newsletter - April 2023
- • ITS Newsletter - March 2023
- • ITS Newsletter - February 2023
- • ITS Newsletter - January 2023
- • ITS Newsletter - December 2022
Frequently Asked Questions
Okta
- • Okta App Overview
- • Installing the Okta Mobile Application
- • Okta FAQ
- • How to Use Okta MFA [Video]
- • How to Enroll in Okta MFA
- • Okta Multi-Factor Authentication
Email / Office 365
- • Reporting Phishing and SPAM emails
- • Adding Email to a Mobile Device
- • Email Signatures
- • Office 365 and Email Quick Start
- • Email Encryption
- • Tips for Spotting Spam/Phishing Emails
Network and WiFi
Computer Labs
Printing
Zoom
- • Using 2 Devices in Zoom
- • Share Computer Audio in Zoom
- • Zoom/Podium Quick Start
- • Logging in to Zoom While in a Meeting
- • Enable Zoom Transcription
- • Logitech Meetup Hybrid Classroom Quick Start
Policies
- • Data Breach Response Policy
- • All Policies
- • Loaned Equipment Terms and Conditions
- • GDPR Position Statement and Policy
- • Guest Wireless Acceptable Use Policy
- • Acceptable Use Policy for Students