Requirements for displaying up to 49 thumbnails per page in Gallery View:
Zoom desktop client for macOS or Windows, 5.2.0 or higher
Note: If your computer does not meet the CPU requirements, this option is unavailable.
Supported processors for single monitor
Intel i5 - 4 cores or higher, gen 4 or higher
Intel i7, i9, Xeon - 2 cores or higher
Intel Atom - 6 cores or higher
Other Intel processors - 6 cores or higher, 3.0GHz frequency or higher
AMD Ryzen 5 series
Supported processors for dual monitors
Intel i5 - 4 cores or higher, gen 6 or higher, and 2.0GHz frequency or higher
Intel i7, i9, Xeon - 4 cores or higher
Intel Atom - 6 cores or higher and 1.6GHz frequency of higher; or 8 cores or higher
Other Intel processors - 8 cores or higher, 3.0GHz frequency or higher; or 12 cores or higher
AMD Ryzen 7/9 series
Note: While using dual monitors in the desktop client gallery view will still only be shown on one monitor.
Enable 49 participants per screen
- In the Zoom application, on the top left, select the icon which has your initials or profile picture. From here select Settings
- Next, be sure to select Video
- After video is selected, scroll down until you see Display up to 49 participants per screen in Gallery View
- If your option is grayed out, please verify your Zoom is up to date. If it is still grayed out, verify that your CPU is compatible with this feature. ITS can be of assistance and we can be reached by calling 630-844-5790 or by emailing itshelp@aurora.edu