Frequently Asked Questions
You can contact Student Accounts for all of your billing and payment questions. Click here for more info!
You may be locked out. Unfortunately, AU ITS cannot reverse this, however this lock out period lasts for 30 minutes. If your problem persists beyond this, contact Student Accounts!
1. Log into E-Bill
2. Click "Authorized Users" under the "My Profile Setup" menu
3. Type in the email of the “Authorized User” you have chosen, choose your options and click “continue"
4. An agreement will appear where you will need to click “I Agree” and “Continue” in order to complete the authorization.
5. The authorized user must view the email sent to them and log in with the credentials provided
6. The authorized user will then finish their account completion by following the on-screen directions
1. Log into E-Bill
2. Click "Make a Payment" along the top of the screen or in the bottom right corner
3. Select the semester you wish to pay for and click "Continue"
4. Enter the payment method from the drop down menu and click "Continue"
1. Log into E-Bill
2. Click "Payment Plans" and click "Enroll Now"
3. Select the term
4. You may view details about the plan by clicking the "Details" button, or continue with a payment by clicking the "Select" button
5. The payment schedule automatically provides dates for five monthly payments per semester. You can choose the auto-pay option or you can select to log in and make your payments manually every month. Click “Continue” after you make your selection
6. Enter payment information. The $30 enrollment fee is due upon sign up.