How do I reset my password?

If you do not know your password: 

1. Navigate to aurorauniversity.okta.com
2. Select "Forgot Password?" at the bottom of the log in prompt
3. Enter your email address or username in the text field
4. Select either “Get a push notification” from Okta Verify (Recommended), Google Authenticator, Phone or Email
   1. If you selected Okta Verify, confirm the push notification on your phone and then select the number that matches what is shown on the computer page.
   2. If you selected Google Authenticator, enter the code from the app into the text field and click “Verify”.
   3. If you selected Phone, enter the code sent to your device in the text field and click "Verify". 
   4. If you selected Email, follow the directions in the email.
5. Enter your new password in both text fields and click “Reset Password”

If you do know your password, but would like to change it anyways:

1. Log into your Okta account.
2. Once on the dashboard, click your name in the top right corner.
3. Click "Settings". 
4. Click the green button labeled "Edit Profile" and verify, then enter your current password.
5. Under the "Change Password" section, enter your current password into the "Current password" text field
6. Enter a new password in the "New password" field (For security, passwords need to be at least 14 characters long, contain a mix of upper and lower case characters, a number and a special character.)
7. Confirm the password in the "Confirm new password" field.
8. Click "Change Password". 

If you have completed the steps above and you still have trouble logging in, contact ITS!