How do I change my password?

If you do not know your password: 

1. Navigate to aurorauniversity.okta.com
2. Select "Need help signing in?" at the bottom of the log in prompt
3. Select "forgot password?"
4. Enter your email address or username in the text field
5. Select "Reset via SMS" or "Reset via Email
   
   1. Depending on your choice, Okta will either send a text to the phone number registered with your account (click here to learn how to set this up), or send an email with additional instructions on resetting your password. 
6. If you selected "Reset via Email" follow the directions in the email.
7. If you selected "Reset via SMS" enter the code sent to your device in the text field and click "verify". 
   1. After this, create your new password.

If you do know your password, but would like to change it anyways:

1. Log into your Okta account.
2. Once on the dashboard, click your name in the top right corner.
3. Click "Settings". 
4. Click the green button labeled "Edit Account" if it appears. 
   1. Note, this rarely appears.
5. Under the "Change Password" section, enter your current password into the "Current password" text field
6. Enter a new password in the "New password" field (For security, passwords should be around 8 characters long, contain a mix of upper and lower case characters and should have at least 1 number.)
7. Confirm the password in the "Confirm new password" field.
8. Click "Change Password". 

If you have completed the steps above and you still have trouble logging in, contact ITS!